HANDNIVO · CUSTOMER CARE
Let's get
in touch.
Have a question about an order, a product, or your shopping experience? We're happy to hear from you and help you find the information you need.
GET IN TOUCH
We're here to help.
For customer service inquiries, please use the contact details below.
Customer Support Email
service@handnivo.com
Contact us for questions about products, orders, shipping, returns, or general assistance.
Customer Service Hours
9:00 AM – 6:00 PM
Pacific Daylight Time (PDT). You may email us outside these hours, and your inquiry can be reviewed during customer service hours.
OFFICIAL BUSINESS INFORMATION
Company Details
Company Name
Shijiazhuang Chaokeli E-Commerce Co., Ltd.
Company Owner
Wang Yuqian
Business Address
Room 2002, Unit 1, Building 8, Sanlitun Community, Shijiazhuang, Hebei, China
HOW WE CAN HELP
What can we assist you with?
01 / Order Assistance
Questions about an existing order? Include your order number when contacting us.
02 / Product Questions
Need more information about an item? Our team can help answer your questions.
03 / Returns & Feedback
Contact Customer Support for return instructions, assistance, or general feedback.